SNEAK PEEK
On TIGNUM’s Bold Kitchen, our world-class Performance Specialists share their latest insights on human performance and discuss real-life experiences and best practices with industry leaders.
Here is a limited selection for you to explore:
Symptoms or Causes- Get to the Root of Human Performance in Business
How can companies expect better outcomes if they never address the root causes of low performance? In this conversation, TIGNUM founders Scott Peltin and Jogi Rippel dissect common misconceptions about human performance in the corporate world. Sharing stories, data, and their expertise, they leave no doubt about what it takes to create actual performance gains: make people stronger.
Scott Peltin
Co-Founder and Chief Catalyst, TIGNUM
Jogi Rippel
Co-Founder and CEO, TIGNUM
How can companies expect better outcomes if they never address the root causes of low performance? In this conversation, TIGNUM founders Scott Peltin and Jogi Rippel dissect common misconceptions about human performance in the corporate world. Sharing stories, data, and their expertise, they leave no doubt about what it takes to create actual performance gains: make people stronger.
ABOUT TIGNUM THOUGHTCAST
TIGNUM ThoughtCast is a series of short interviews in which TIGNUM co-founder Scott Peltin sits down with friends, clients, and human performance experts to explore the application of Sustainable Human Performance.
Discover how our solutions help you show up better and maximize impact
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The Firefighter Mindset
Understanding the mental models used by fire fighters helps professionals to operate in todays combustible business environments. The firefighter mindset offers a comprehensive and applicable model to handle crisis after crisis in a sustainable manner.
By Scott Peltin
Co-Founder and Chief Catalyst, TIGNUM
The world is undeniably getting more chaotic, less predictable, more uncertain, and more combustible. This leads to an increasing number of clients telling us that they spend more and more time firefighting. When we ask them how they prepare their mindset, approach their challenges, deal with the roller coaster of emotions, and recover from these high-stress engagements, we are often met with a blind stare and silence.
As we coach our clients to achieve their bold projects in this combustible environment, we have found that combining our TIGNUM Sustainable Human Performance tools and strategies with our combined 55+ years of experience in the fire service has been helpful. We want to share a few mental maps to help you engage more strategically, think more logically, find more calm in the storm, recover better, and learn more purposefully. Ultimately, you will be more prepared and strategic with your future firefights.
Increase your readiness for the unexpected
The first lesson you learn in the fire service is that your personal readiness is your greatest tool. Your team depends on you, the effectiveness of the operation depends on you, and, most importantly, those who call you for assistance on their worst day depend on you. You start every shift by checking your protective equipment, investing in your physical capabilities, gathering any learnings from the crew you’re replacing, and mentally transitioning to be ready for the most challenging call in your life that may come any minute.
What’s the first thing you do to start your day at work? Are you really ready?
When we get dispatched, we immediately begin a systematic and comprehensive problem analysis that analyzes the extent of the situation, the volatility to life (ours and those involved), the options to tackle the problem, and the resources needed. We call this our size up, where we rapidly analyze eight critical fire ground factors and communicate our assessment, strategy, and immediate actions. Everyone involved always knows exactly what everyone else is doing and why.
How do you size up your challenges? Do you have a logical, repeatable, effective, and efficient process for managing your fires?
Mental models for quick strategic decision-making
In the fire service, we use two mental models that are key to our success. First, we assess and account for all seven sides of the building (the inside, front, left side, back side, right side, above the fire, and below the fire). We know that what we don’t know may kill us, while at the same time, we know that time is critical because fire grows exponentially. This means we combine intelligence gathering with doing the work, but we are always clear about what we know and don’t know. Second, we analyze every fire with a risk management profile. Simply put, we will risk our lives a lot in a calculated manner to save savable lives. We will risk our lives a little in a calculated manner to save savable property. And, we will not risk our lives at all to save lives or property that are already lost.
What mental models do you apply to your bold projects and challenges to assess your risks and opportunities?
From the second we engage with a building on fire, we are tracking both the effectiveness of the workers and their well-being. We track how much air they have left in their breathing apparatus and their progress on their assigned tasks, and we constantly make sure they have the resources needed to achieve their tasks. As each crew exits the hazard zone, we immediately send them to a rehabilitation sector where they are assessed and monitored, hydrated and nourished, and where they can quickly recover and reset before they are reassigned to the firefight.
Do you oscillate in the middle of your biggest challenges, or do you just put your head down and attempt to be superhuman? Do you go alone, or do you check in with the team and help them come along?
At the onset of every incident, the first responding unit assumes and announces command. There are no leaderless emergencies, so it is always clear that there is accountability, a purposeful strategy, a practiced and polished communications system, and constant attention to everyone’s safety.
Do you always know who is in charge of your crisis? Do you have a set communication model? Do you have someone paying attention to everyone’s needs for recovery?
After-action reviews are crucial for increasing readiness
When an incident is over, it is announced that the fire is under control, there is an all-clear (there are no victims), there is a loss stopped (no more damage will occur), and all units are accounted for (everyone is safe and able to return home). At this time, an after-action critique occurs on the scene, and all learnings are captured. We go to each unit and have them tell us what actions they took, what they did well, and what they could have done better. When the units are released, they are ready for the next emergency, and everyone is smarter.
How do you announce when your bold project or crisis is completed? Do you always do an after-action review?
With the right mindset, fighting your fires will no longer be full of chaos, reactivity, high stress, and avoidance. You will find yourself being able to approach your problems with the calmness, proactiveness, strategic thinking, and professionalism as a firefighter. At TIGNUM, we make people with extreme jobs stronger. This starts by developing your mindset skills to take on your boldest projects. While the work is important, nothing is more important and more foundational than your and your team’s Personal Readiness.
About the Authors
Scott Peltin // Co-Founder and Chief Catalyst
As the Co-Founder and Chief Catalyst of TIGNUM, Scott has coached many top CEOs, executives, professional athletes, and others to Rule Their Impact. Scott’s unique blend of his 25 years in the Fire Service, education, and coaching experience helps him combine the art and science of Sustainable High Performance to help TIGNUM clients be better, for longer, when it counts the most.
Jeff Case // Senior Performance Specialist
Jeff is a Performance Specialist for TIGNUM. He is responsible for delivering and supporting TIGNUM programs. His role includes coaching top senior executives, as well as delivering TIGNUM programs around the globe. Jeff's professional background includes 35 years in the Fire Service with over 18 years at the Executive Chief Officer level, providing strategic level leadership and advancement of the Fire Service as a national presenter and innovator.
About TIGNUM
TIGNUM is the major performance building block for business professionals, designed around a skill- and data-based approach that respects the individuality, focuses on the brain, evolves constantly, and creates lasting impact.
Its international team comes from a wide range of fields, including human behavior, elite athletics, special forces, performance medicine, executive coaching, change consultants, and more.
Discover how our solutions help you show up better and maximize your impact.
Contact us
Getting Stronger When Fatigue Strikes
Feeling tired from hard work is normal. Instead of focusing on exhaustion, reflect on your accomplishments, learn from challenges, and shift to a "we" focus by helping others.
By Chris Males
Managing Director Americas and APAC, TIGNUM
It’s the end of the night, and you’re exhausted. You collapse onto the pillow with a wake of challenges behind you. From tackling your quarterly deliverables to debating how to handle a silo problem to smoothing inner office politics to spending quality time with your two kids, helping them wind down before bed - you left it all on the field today. As you lay there with barely the energy to turn the next page of your book before bed, you ask yourself - am I burning myself out? How long can I possibly keep this up?
We all ask ourselves this question when we are out of energy and feel like we gave it all in so many directions. When the long hours and tough problems empty our cognitive tank, and the personnel issues sap our emotional tank, we may question our own stamina and resilience. We may start to wonder just how long we can keep this up.
What if fatigue is a normal thing from hard work? What if the energy spent actually created something great, moved something critical forward, or paved the way for a future relationship you will always cherish? Would you still be asking yourself these same questions?
The other day, my wife and I had one of these experiences. After a long Saturday of chasing our kids, spending time with our friends and family, and squeezing the life out of every minute, we collapsed on our pillows, exhausted. But a funny thing happened. We didn’t ask each other if we were burned out; instead, we started reflecting on all the fun we had, the impact we made, the memories we will cherish, and the potential we were creating for our kids and our family - the same feeling of fatigue, but a completely different feeling of its meaning.
At TIGNUM, we have seen how fatigue can make the same person fragile or psychologically resilient. It can make them believe in themselves more, or it can raise their self-doubt. It can excite them for the future or scare them to death. So what is the difference?
Your focus makes all the difference
One of the most common differences is your focus. Do you focus on your fatigue and the effort you have put out? Or do you focus on your contributions, the impact you created, and the lessons you learned? The former leaves you zapped, but the latter can leave you energized, inspired, and hungry for more.
Do you focus on the huge amount of things out of your control? Or do you choose to deliberately and consistently focus on those things that you can influence or control? The former leaves you overwhelmed, but the latter makes you feel capable and in control.
Do you choose to focus on how you are being impacted or instead on how you can positively impact others on your team? When you choose to be an energy multiplier for others, to be we-focused instead of me-focused, and to be of service rather than helpless, everything changes. Suddenly you may find your gas tank full rather than empty.
Role modeling these behaviors should be a part of leadership. But unfortunately, most of us learn these Sustainable Human Performance skills when it is too late, and we’re already struggling with burnout. Are you going to wait?
About the Author
Chris Males // Managing Director, Americas and APAC
As TIGNUM's Managing Director of the Americas and APAC, Chris is an experienced Sustainable Human Performance coach to many CEO’s, C-suite executives, and professional athletes. In 2020, Chris was inducted into the MG100 Coaches program, an organization of some of the best executive coaches, leaders, and business thinkers from around the world.
About TIGNUM
TIGNUM is the major performance building block for business professionals, designed around a skill- and data-based approach that respects the individuality, focuses on the brain, evolves constantly, and creates lasting impact.
Its international team comes from a wide range of fields, including human behavior, elite athletics, special forces, performance medicine, executive coaching, change consultants, and more.
Discover how our solutions help you show up better and maximize your impact.
Contact us
The Promise and Pitfalls of AI in Human Performance Support
With the new AI modalities, it will become easier for clients to get the information on human performance that they are looking for. But will that lead them to the insight they need?
Laura Penhaul and Chris Males
Performance Specialists, TIGNUM
With the new AI modalities, it will become easier for clients to get the information on human performance that they are looking for. But will that lead them to the insight they need?
ABOUT TIGNUM THOUGHTCAST
TIGNUM ThoughtCast is a series of short interviews in which TIGNUM co-founder Scott Peltin sits down with friends, clients, and human performance experts to explore the application of Sustainable Human Performance.
Discover how our solutions help you show up better and maximize impact
Contact us
Designing The Perfect Vacation
With increased fatigue and uncertainty, learn the best vacation strategies to improve performance, energy, and focus. Embrace this opportunity to reset with the right performance mindset.
By Scott Peltin
Co-Founder and Chief Catalyst, TIGNUM
It's that vacation time of the year again, but this year feels different. The accumulation of fatigue is a little higher, the world is a little more unstable, and the future looks a little scarier. For these reasons and more, this vacation may be one of your most important. So are you leaving it to chance, or are you approaching it with the level of intention, purposefulness, and creativity that it really needs?
Many of you will plan the length of your vacation, the location (the "Where"), and maybe even the things to do (the "What") on your vacation. But too often, many forget the “Why" of vacation. It sounds simple, but it happens all the time.
Intentionally design your vacation to meet your needs
Executives often ask us, "How long does a vacation need to be to recharge?" That depends on how you transition from work to vacation, whether you really recharge, and how you show up to your vacation. When recharging is your top priority, and you plan all your vacation events to align with that, you could physically recharge in as little as five days and emotionally recharge in as few as three days.
Unfortunately, what happens too often is a person takes a week-long vacation, thinks their priority is physically recharging, then turns it into a fitness camp, exercising at a high intensity five days in a row. They return from vacation feeling sore, exhausted, and definitely not restored. Why did this happen? There was a disconnect between their actions and the "Why" of recharging. They acted as if the “Why" was to do a cram session sort of boot camp approach to try and get physically fit. We’re not saying exercising is a bad thing, but we are saying that if your "Why" is recharging, the way you exercise may be completely different.
Clarity about being on or off can make all the difference
Similarly, many executives don’t properly transition into and out of their vacation. Without these transitions, they bring their work self on vacation, and the brain thinks it is supposed to be fully on and problem-solving. When this happens, it can take 3-5 days just to get into vacation mode. Then, on the return from vacation, the same thing can happen where their vacation self shows up at work unprepared to engage. In this condition, they can be easily overwhelmed, and the vacation is quickly forgotten.
You can avoid this very common self-image trap by creating a transition where you first ask yourself (both coming in and coming off vacation), “Who do I need to be to maximize my effectiveness?” Also, spend a little time visualizing yourself as that person so your brain can believe that you can make it happen.
One common question that comes up in our coaching is whether to work or not work during vacation. The truth is: it really depends. If you would feel better checking in and dealing with any potentially critical items, you may want to adapt the 60-minute work sprint in the morning during vacation (followed by 23 hours of being fully off). If, on the other hand, you can’t turn your mind off once it gets turned on, it may be better to fully delegate your responsibilities and perform a thorough handoff at least one day before leaving. Then, you can remain fully off throughout your vacation. Both of these situations can work, but they must be designed. If you leave it to chance, you are leaving the door open for work creep and potentially creating a huge source of conflict with your family.
How to maximize the benefit of your time off
As you plan your vacations, here are a few questions to help you get what you want and need:
_Why am I taking this vacation? (Is it, for example, to recharge my batteries, reconnect with friends and or family, change the scenery, have fun, go somewhere I have never been, cross something off my bucket list, get back in shape, work on my golf game, finish my manuscript?)
_What does success look like on this vacation and when I return from vacation? Think about emotional connections, stimulation, regeneration, etc. Based on this, you may want to go through your TIGNUM intention setting questions for both your vacation and your return from vacation. How do I want to be perceived? What do I want those I'm with to know? How do I want them to feel?
_When I return from my vacation, how do I want to feel (e.g., relaxed, energized, pain-free, inspired, focused, passionate, creative, in love, reconnected to my family)?
_What do I need to do on this vacation to make this vision of success a reality?
If you approach your vacation with this intentionality, you can quickly see that questions like these answer themselves. Should I shut down 100% or stay connected? Should we do five big things or one big thing? Should we chill on the beach or explore a new city or nature park? There are infinite ways to design and execute a vacation, and they can all be right, or they can all be wrong - it depends on what it is you want.
Sustainable Human Performance doesn't happen by luck or chance; it happens by design. This is why you may want to design your next vacation to make it the best ever.
About the Author
Scott Peltin // Co-Founder and Chief Catalyst
As the Co-Founder and Chief Catalyst of TIGNUM, Scott has coached many top CEOs, executives, professional athletes, and others to Rule Their Impact. Scott’s unique blend of his 25 years in the Fire Service, education, and coaching experience helps him combine the art and science of Sustainable High Performance to help TIGNUM clients be better, for longer, when it counts the most.
About TIGNUM
TIGNUM is the major performance building block for business professionals, designed around a skill- and data-based approach that respects the individuality, focuses on the brain, evolves constantly, and creates lasting impact.
Its international team comes from a wide range of fields, including human behavior, elite athletics, special forces, performance medicine, executive coaching, change consultants, and more.
Discover how our solutions help you show up better and maximize your impact.
Contact us