With the Cricket World Cup playing out over the last month, I found myself reminiscing on my time as a player and coach with one thought constantly going through my mind... "if only I could go back and apply what I know now."
Looking back, I realize that I was too often easily distracted by results, basing my progress and confidence on my individual or team’s success rather than focusing on improvement. My advice to my younger self would be that regardless of the result, always look for areas of either my game or even my mindset to improve upon.
Just like what we teach our clients at TIGNUM, I could have given myself more credit for how I reframed my mistakes, managed my emotions after setbacks, and even embraced the suck after a poor performance. I could have focused on the processes more than the outcomes.
Stanford University psychologist, Carol Dweck, refers to this as 'process praise’ - where you give others (teammates, students, children, etc.) positive recognition for the preparation, perseverance, and improvement they made within a particular task. Her work has proven that this skill builds the foundation of a growth mindset rather than a fixed mindset.
The science behind process praise carries through when we work with clients on the mindset skill of process reflection where, regardless of the result, you shift your focus from winning to getting better. While each individual develops their own method for process reflection, here are some questions to help you get started:
In business just like sports, you can't always win. Not every sales pitch will succeed; not every negotiation will go your way; not every performance review will be pleasant. However, you can keep moving forward with the right process reflection, knowing that you will be more skilled tomorrow than you were today.
What's even better is that shifting from solely focusing on outcomes to what you need to do to get better is actually the way you’ll give yourself the very best chance of winning in the future.
As always, we’d love to hear your thoughts.