LEGAL
TERMS AND CONDITIONS
Commercial reproduction, distribution, or transmission of any part of this website or any information contained therein by any means whatsoever without the prior written permission of TIGNUM is not permitted.
Our website contains links to other sites. Although the TIGNUM logo and references to TIGNUM may appear on some third-party websites, please be aware that we, TIGNUM, are not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by our website. We encourage our users to be aware when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information.
TIGNUM has a strong commitment to the privacy of the users of this website. TIGNUM does not sell, distribute, or disclose your personally identifiable information to any third party (except as may be required by subpoena, search warrant, or other legal process).
TIGNUM has technological and operational security functions in place to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized employees have access to the data you provided and that access is limited by need.
PRIVACY NOTICE
1. General
This Privacy Notice was last modified on June 01, 2022.
TIGNUM truly values the privacy of your personal data and the content that you provide while using our website. This notice explains what information we collect about you, what we may do with that information and how we handle your data while you access this website. Please read this statement carefully before visiting tignum.com.
In other words, this Privacy Notice relates solely to the tignum.com, if not stated otherwise within this document.
Learn more about this Privacy Notice:
We would like to emphasize that this Privacy Notice has been prepared based on provisions of articles 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation, hereinafter “GDPR”). Personal data is any information which identifies or is capable of identifying an individual.
In addition, the scope of this notice is exclusively the TIGNUM´s website (https://www.tignum.com/), which means that it does not cover the other services and products provided by us. Different privacy notices cover our services and products.
2. Who are we?
TIGNUM is the data controller of this website, meaning that we have set the purposes and means of processing your personal data.
Learn more about us:
Tignum GmbH
Stresemannstr. 7
70192 Stuttgart
Germany
+49 711 411 60 500
3. Who is our Data Protection Officer?
We have indicated an external Data Protection Officer to monitor compliance with the GDPR.
Get to know our DPO:
Lars-Holger Krause (extern TERCENUM AG)
Dettenhauser Str. 11
72141 Walddorfhäslach
Germany
+49 7121 147 88 – 33
lars-holger.krause@tercenum.de
4. What data do we collect from you?
We may collect and process the following categories of personal data from you when you access and use our website (https://tignum.com/):
_your contact details and personal data contained in attachments, when you get in contact with us via the website or register yourself to receive our newsletters
_technical data automatically sent by your browser and network
_usage data, such as website traffic, accessed pages and clicks
Get more information about the data we collect from you:
Depending on how you use this website, we may collect the following personal data from you:
_name
_email address
_messages you decide to send us
_information included in the attachments, if you decide to send them to us
_usage data, such as the pages you accessed, your search queries and clicks on tignum.com
The following personal data are collected automatically from you, your browser and your network:
_IP Address
_address called up on the web server (URL)
_the "user agent" identifier, which contains further information depending on the browser
_operating system used
_browser type and browser version
_referrer-URL (page visited last, if submitted by this party)
_date and time of the server request
5. Why do we process your data?
We collect and process your data for the following purposes:
_answering you if you contact us
_sending you newsletter if you register yourself in our list
_making the website available to you and other visitors
_improving the user experience and analyzing website traffic (Matomo and HubSpot)
_enabling in-depth campaign reporting and unlocking information about LinkedIn members who visit our website
_shipping TIGNUM books to you after purchase
The collection and processing of your data are based on the following legal grounds:
_your consent, in case you register for our newsletter. In addition, your consent will be used as a legal ground if you accept cookies from Matomo (analytics service with the purpose of improving user experience), HubSpot (website traffic and data analytics) and LinkedIn (to understand LinkedIn members who engage with our website to receive interesting information about TIGNUM products and services while using LinkedIn)
_pre-contractual measures, when you request our services and contractual measures, when you order TIGNUM books
_our legitimate interests, to make this website available to visitors
More details about the purposes of processing and legal grounds:
5.1 Answering you if you contact us
When you contact us, we may process the following information:
_your name
_your email address
_your message
_personal data contained in attachments, if you decide to send them to us.
The processing of the referred data is based on Article 6(1)(b) GDPR, meaning that we need the data to take steps at your request prior to entering into a contract with you.
5.2 Sending you newsletter if you register yourself in our list
In addition, you can register to receive our email newsletter by using the form provided for this purpose on our Website. With your consent, TIGNUM processes the personal data specified in the form to notify you in an email newsletter about insights, updates and client stories (e.g. TIGNUM THOUGHTS).
The personal data we may process for this purpose are:
_email address
_first name
_last name
The legal basis for the processing is Article 6(1)(a) GDPR, which means that we process your personal data based on your consent. You can withdraw your consent and can unsubscribe from the newsletter at any time by writing to the contact details listed in the legal notice or an email to privacy@tignum.com or clicking on the “unsubscribe” link provided in each newsletter.
5.2.1 How can you register yourself for receiving our newsletter?
For the registration process, we use the so-called double-opt-in method. This means we send you an email after your registration to the specified email address in which we ask you to confirm that you really want to receive the newsletter.
5.3 Making the website available to visitors
When you visit our website, the following information are automatically collected and processed by our web servers, which are transmitted by your browser:
_address called up on the web server (URL)
_the "user agent" identifier, which contains further information depending on the browser
_operating system used
_browser type and browser version
_referrer-URL (page visited last, if submitted by this party)
_date and time of the server request
_IP address
The legal basis for this data processing is Article 6(1)(f) GDPR, i.e. legitimate interest. Our legitimate interest is to be able to display the individual web pages to you when you access our website.
5.4 Making it possible for you to share our content on your social networks
If you read, view or listen to any interesting content, you can share it on your social networks, in particular LinkedIn and Twitter. Sharing the content via email is also possible, if you so decide.
Your prior consent is the legal basis for this processing activity – Article 6(1)(a) GDPR.
Share buttons are plugins that are disabled by default. By clicking the respective button, you are giving your consent to have your data linked and transmitted to the respective social network / email client. If you click on the buttons, TIGNUM has no control over the extent to which your data is processed by the social network providers.
For additional information about the purposes, nature and extent of data processing, as well as about the rights and setting options for the protection of your personal data, please read the data protection notices of the respective social network:
LinkedIn Corporation – 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA: Privacy Policy
Twitter Inc. – 795 Folsom St., Suite 600, San Francisco, CA 94107, USA: Privacy Policy
5.5 Improving the user experience and analyzing website traffic (Matomo and HubSpot)
For the purpose of improving the user experience when accessing and using our website, the following personal data may be collected and processed:
_address called up on the web server (URL)
_the "user agent" identifier, which contains further information depending on the browser
_operating system used
_browser type and browser version
_referrer-URL (page visited last, if submitted by this party)
_date and time of the server request
_IP address
For the purpose of analyzing website traffic in connection with our website, the following personal data may be collected and processed:
_where on the internet you are coming from (e.g. direct traffic, social media)
_pages visited
_country of access
_device type (e.g. mobile, desktop, tablet) and browser used
Article 6(1)(a) GDPR – i.e. your consent is the legal ground for the data processing. You can give your consent if you decide to accept the cookies. We would like to state that you can use our website even if you do not accept them. In addition, you can withdraw your consent and at any time by writing to the contact details listed in the Privacy Notice or emailing us at privacy@tignum.com.
For analytics services, we use Matomo and HubSpot as the service providers. Regarding Matomo, personal data are processed and stored in the EU.
Please be aware that, if you accept the cookies, your personal data will be processed by HubSpot and may be transferred to the US, which does not offer the same level of data protection as the European Union. In other words, if you accept the analytics services, your data can be accessed by US law enforcement and national security bodies.
For more information about how Matomo and HubSpot process your data and what we do to improve the protection of your data, please read Section 6 of this Privacy Notice.
5.6 Enabling in-depth campaign reporting and unlocking information about LinkedIn members who visit our website
If you are logged in as a LinkedIn member and accept cookies from our website (tignum.com), the following information is collected from you:
_Internet-related information, such as URL, referrer, IP address, device and browser characteristics (User Agent), and timestamp
The purpose of this activity is to understand LinkedIn members who engage with our website to receive interesting information about TIGNUM products and services while using LinkedIn. LinkedIn does not share your LinkedIn profile data with us.
Your explicit prior consent is the legal basis for this processing activity – Article 6(1)(a) GDPR.
Please be aware that if you accept cookies, your personal data will be processed by LinkedIn and will be transferred to the US, which does not offer the same level of data protection as the European Union. In other words, if you accept such cookies, your data can be accessed by US law enforcement authorities and national security agencies, because appropriate safeguards to mitigate this risk cannot currently be effectively implemented. By accepting cookies, your personal data will be transferred to the US based on your explicit consent - Article 49(1)(a) GDPR.
You can withdraw your consent at any time and can use our website even if you do not accept cookies.
For more information about how LinkedIn Insight Tag processes your data, please read Section 6 of this Privacy Notice.
5.7 Shipping TIGNUM books to you after purchase
If you purchase our books, we will process your personal data to send them to you. These are in particular:
_contact information, such as your full name and email address
_shipping information, such as your address, country and shipping fees
_information about the purchase, in particular purchase date, quantity and amount paid
Your personal data is processed on the basis of Article 6(1)(b) GDPR - that is, the processing is necessary to carry out the purchase order and deliver the ordered books to you.
6. Cookies and similar technologies
We will not place cookies without your consent, unless when cookies are strictly necessary to provide the basic functions of our website (tignum.com).
Cookies are small text files that are stored on your terminal device assigned to the browser you are using and through which certain information flows to the location that sets the cookie (here by us).
You can withdraw your consent at any time you wish.
More information about cookies:
In order to make tignum.com user-friendly and attractive and to enable the use of certain functions, we sometimes use so-called "cookies" on our website. As a general rule, cookies cannot execute programs, transmit viruses to your device or cause any other damage to your device.
6.1 Session cookies
Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Session cookies can be used to assign various requests from your browser to a shared session. This enables us to recognise your browser if you use several web pages on our website or return to our website without closing your browser. We use session cookies to provide certain features that you have requested.
6.2 Persistent cookies
Another type of cookie (known as a persistent cookie) remains on your device for a specified period of time and enables us to recognize your browser the next time you visit. Persistent cookies have an expiry date and are therefore automatically deleted after a certain period of time. You can also delete them manually at any time in the security settings of your browser.
6.3 How to disable cookies via browser?
Below we provide the links enabling them to quickly access the information required to change the browser’s cookie settings:
Google Chrome: LINK
Microsoft Internet Explorer: LINK
Mozilla Firefox: LINK
Opera: LINK
Safari on OSX: LINK
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them, and activate the automatic deletion of cookies when closing the browser. In this Privacy Notice, we therefore provide you with information on how to deny or deactivate individual services and functions without having to forego the use of our website.
The legal basis for the data processing carried out with the aid of cookies is article 6(1)(a) GDPR – i.e. your prior consent. You can withdraw your consent and at any time by writing to the contact details listed in the Privacy Notice or emailing us at privacy@tignum.com.
If cookies are saved for the analysis of your usage behaviour, they will be treated separately in this data protection notice.
Matomo
This Website uses Matomo, a web analytics service of InnoCraft Ltd, 7 Waterloo Quay, PO Box 625, 6140 Wellington, New Zealand. Matomo uses various methods to analyze your use of the website, including through cookies activated after your consent. The information collected by Matomo about your use of this website will be processed and stored on servers in the EU.
Learn more about Matomo:
The data processor responsible for the operation of Matomo is based in New Zealand, which is a country considered adequate in terms of data protection according to the EU Commission. In addition, personal data collected by Matomo is processed and stored in Germany.
Matomo is an open source web analytics platform. A web analytics platform is used by a website owner in order to measure, collect, analyse and report visitors data for purposes of understanding and optimizing their website. If you would like to see what Matomo looks like, you can access a demo version at: https://demo.matomo.cloud.
We take measures to improve the protection of your personal data, such as:
_you can withdraw your consent at any time by unchecking the box at the end of this Privacy Notice
_anonymizing IP addresses
_shortening the retention period of personal data for up to 12 months after data collection
_respecting DoNotTrack's preference
The legal basis for the use of Matomo is Art. 6(1)(a) GDPR, which permits the processing of personal data based on your consent. You declared your consent by “Accepting Cookies” in the banner which is shown when at your first visit to the Website. Matomo acts as our processor pursuant to Art. 28 GDPR.
HubSpot
This website uses HubSpot cookies, a traffic analytics tools of HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA.
The HubSpot's traffic analytics tool is used to view website traffic data. This includes viewing traffic by source, topic cluster, device type, country, and more. The information collected by such tool will generally be transmitted to and stored by HubSpot on servers in the US.
Learn more about HubSpot cookie:
HubSpot tracks visitors using browser cookies. Every time a visitor lands on tignum.com, HubSpot will check for an existing tracking cookie. If one does not exist, a cookie will be associated with that visitor and will log every page that person visits moving forward.
However, HubSpot does not track unique visitors. This metric is based on user behavior and is not always reliable. A visitor may clear their cookies, use a different browser, or block cookies. While these page views are still tracked, all of these actions will count toward multiple unique visitors for the same actual visitor. More information on how HubSpot tracks visitors can be found at this link: https://knowledge.hubspot.com/account/how-does-hubspot-track-visitors.
The legal basis for the use of HubSpot is Art. 6(1)(a) GDPR, i.e. your prior consent. You consent is given when you accept cookies by clicking on the button “Accept cookies” in the banner which is shown when at your first visit tignum.com.
Please be aware that, if you accept the HubSpot cookie, your personal data will be processed by HubSpot and will be transferred to the US, which does not offer the same level of data protection as the European Union. In other words, if you click on the button “Accept cookies“, your data can be accessed by US law enforcement and national security bodies.
LinkedIn Insight Tag
This website uses LinkedIn cookies from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.
The LinkedIn Insight Tag is a piece of lightweight JavaScript code added to our website to enable in-depth campaign reporting and unlock insights about our website visitors (tignum.com). The information collected by such tool will generally be transmitted to and stored by LinkedIn Corporation on servers in the US.
Learn more about LinkedIn Insight Tag:
The LinkedIn Insight Tag enables the collection of data regarding LinkedIn members’ visits to our website, including the URL, referrer, IP address, device and browser characteristics (User Agent), and timestamp. The IP addresses are truncated or hashed (when used for reaching members across devices). LinkedIn members’ direct identifiers are removed within 7 days in order to make the data pseudonymous. This remaining pseudonymized data is then deleted within 180 days.
We do not receive your personal data from LinkedIn. Instead, we only receive reports and alerts (that do not identify LinkedIn members) about our website audience and ad performance.
If you are a LinkedIn member, you can control the use of your personal data for advertising purposes through your account settings.
The legal basis for the use of LinkedIn Insight Tag is Art. 6(1)(a) GDPR, i.e. your prior consent. You consent is given when you accept cookies by clicking on the button “Accept cookies” in the banner which is shown when at your first visit tignum.com.
Please be aware that if you accept LinkedIn cookies, your personal data will be processed by LinkedIn and will be transferred to the US, which does not offer the same level of data protection as the European Union. In other words, if you accept such cookies, your data can be accessed by US law enforcement authorities and national security agencies, because appropriate safeguards to mitigate this risk cannot currently be effectively implemented. By accepting cookies, your personal data will be transferred to the US based on your explicit consent - Article 49(1)(a) GDPR.
For more information about LinkedIn Insight Tag, please read topic 5.6 of this Privacy Notice.
Share Buttons (LinkedIn and Twitter)
You can quickly share our content by email and/or on your social networks using the share buttons.
In the case of Twitter, clicking the Tweet button provides a pre-populated Tweet containing a link to that webpage, which you can customize before sending.
In the case of LinkedIn, clicking the button will activate a plugin and initiate your request to share the content on such a platform.
When you click on the share buttons, cookies and other technologies are activated to provide analytics (e.g. web page you visited) and recognize you on the social network in question. This means that if you interact with a plugin (e.g. by clicking "Share" or "Tweet"), the plugin will use cookies to identify you and initiate your sharing request.
For more information about share buttons, please read topic 5.4 of this Privacy Notice.
7. How and where do we process personal data?
We have technological and operational security functions in place to protect personal data from loss, misuse, alteration, unauthorized access or destruction. We have implemented the following security measures:
_encryption in-transit (TLS 1.3) and at-rest
_access control
Get more information:
We use encryption in-transit named TLS 1.3. Transport layer security is intended to help protect the protection of web applications from data breaches.
In addition, only authorized employees have access to the data you provided and the access is limited by need and by the purpose of processing. This means that your personal data will be collected only for specified, explicit and legitimate purposes described in this Privacy Notice and will not be processed outside of the purpose of processing.
The data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
Your data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, Sales and system administrators) – internal employees.
8. Who else has access to your personal data?
We do not sell your data to third parties. However, we may transfer your data to third parties in the following cases:
_when service providers are processing personal data on behalf of TIGNUM
_when we are legally obliged to do so
_when the transfer is necessary for implementing the contract or pre-contractual measures
_when you have given express consent in advance
Even if your data is transferred to external service providers, we ensure that:
_the minimum personal data are transmitted, which means that only the data necessary for the purpose of processing will be transferred
_the data recipients, acting as data processors, comply with the GDPR, in particular the article 28, which sets obligations for the processor, such as providing sufficient guarantees to implement appropriate technical and organizational measures and ensuring the protections of the rights of individuals.
List of external service providers processing your personal data when you use tignum.com:
_Netlify, to make our website available to visitors
_HubSpot, to send you newsletters if you register to receive them
_Zendesk, to communicate with you if you contact us
_Matomo and HubSpot, to understand how visitors use our website to improve the user experience and analyze website traffic
_LinkedIn, to understand LinkedIn members who engage with our website to receive interesting information about TIGNUM products and services while using LinkedIn
_Shopify, to manage purchases of TIGNUM books
9. Do we transfer your data to third countries?
Your data may be transferred to outside the EU/EEA, including to countries that do not follow EU data protection provisions, such as the US. We will make sure that the level of protection of your personal data observe the standards set by the GDPR and that we and the data recipients observe and comply with the EU data protection law.
Learn more:
We only transfer your personal data based on:
_adequacy decisions adopted by the European Commission (article 45 GDPR)
_standard contractual clauses adopted or approved by the European Commission
_your explicit and valid consent given specifically to implement the international transfer of your personal data
_other derogations of article 49 GDPR, such as your explicit consent and the need to implement the contract or when required by law
10. How long do we keep your data?
Your data will be processed and stored for as long as required by the purpose for which they have been collected. Once the retention period expires, personal data will be anonymized or securely deleted.
Learn more:
_personal data collected on the basis of consent shall be retained until the consent is withdrawn or their purpose is fulfilled. If you accept cookies from Matomo, your personal data will be stored for 12 months, unless you withdraw your consent before that period. If you accept cookies from LinkedIn, your direct identifiers are removed within 7 days in order to make the data pseudonymous – pseudonymized data is then deleted within 180 days.
_personal data collected for purposes related to the performance of a contract between TIGNUM and the individual will be retained until such contract has been fully performed. The same is applicable to pre-contractual measures
_personal data collected for the purposes of TIGNUM’s legitimate interests shall be retained as long as needed to fulfill such purposes
_furthermore, we may be obliged to retain your personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of a public authority
11. What are your rights?
As an individual protected by the GDPR, you have the following rights, to the extent that the legal requirements are met:
_right to revoke/withdraw your consent
_right to information
_right to access your personal data
_right to have your personal data rectified and completed
_right to have your personal data erased
_other rights
To make use of your rights, you can contact us at any time at privacy@tignum.com or send a message to the address stated under the section “who are we?”.
Learn more about your rights:
_right to revoke/withdraw your consent by contacting us at privacy@tignum.com, when your personal data is processed based on your consent. In other words, you have the right to withdraw/cancel your consent at any time. By doing this, we are going to stop the processing your personal data based on your consent. However, if you withdraw your consent, this will not affect the legality of the processing made before this decision
_you can request information from TIGNUM at any time as to whether personal data and which categories of personal data about you are processed, for what purposes they are processed, which are the legal grounds for processing, who are the recipients or categories of recipients they may be disclosed to and if international transfer of data is intended and under which legal grounds. Additionally, we will provide you with the following information: the data storage period or the criteria used to determine this period; the existence of the rectification, erasure right, right to restrict the processing or the right to lodge a complaint with the data protection authority; information about the source when the data are not collected directly from you; the existence of automated decision-making. The copy related to your personal data processed will be provided to you free of charge. In case of any additional copies requested by you, we may charge a fee based on administrative cost
_you also have a right to correct or complement your personal data, which means that we must rectify your inaccurate data or complete your personal data without undue delay
_right to have your personal data deleted without undue delay, unless if the processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; for reasons of public interest in the area of public health; archiving purposes in the public interest; and for the establishment, exercise or defence of legal claims
_right to restriction of the processing of your personal data in the following cases: when you contest the accuracy of your personal data; when the processing is unlawful; we no longer need your personal data for the purposes of processing but you request them for establish, exercise or defend legal claims; you have objected to the processing
_you also have the right to receive from TIGNUM the personal data concerning you which you have provided to us in a structured, common and machine-readable format; you may also transmit or have transmitted this personal data to other controllers, as long as this is technically feasible (right to data portability)
_you have the right to lodge a complaint with a supervisory authority, in particular in the country of your place of residence, workplace or place of presumed infringement, if you are of the opinion that the processing of your personal data violates the GDPR
_in addition, if the processing is based on legitimate interests, you have the right to object the data processing at any time. This also applies for profiling. This means that your personal data will no longer be processed by us. Besides, when your data are processed for direct marketing purposes, you also have this right, as long as the processing is related to the referred direct marketing.
12. Additional information about data collection and processing
12.1 Legal action
Your personal data may be used for legal purposes by TIGNUM in court or in the stages leading to possible legal action arising from improper use of this application or the related services.
12.2 Changes to this Privacy Notice
TIGNUM reserves the right to make changes to this Privacy Notice at any time by giving prior notice to the individuals on this page and - as far as technically and legally feasible - sending a notice to individuals via any contact information available to TIGNUM. It is strongly recommended that you access this page regularly, referring to the date of the last modification listed at the top.
Should the changes affect processing activities performed on the basis of your consent, we will collect new consent from you, where required.