APP - PRIVACY NOTICE
Your privacy is critically important to us. At TIGNUM, we have a few fundamental principles:
_You can add as much or as little data as you want.
_You can delete your account and data upon request at any time.
_We are very protective of our user’s data and privacy.
_We do not sell your data.
_Aggregate information may be used for quality assurance, and improving the TIGNUM service - for
example, using all of your data to improve the accuracy of our load, recovery, or activity algorithm.
_Connecting a 3rd-party device gives us, with your explicit prior consent, access to that data but does
not send any other data from you to them. It is a one-way connection. For example, if you connect
Ouraring (iOS only), that gives us access to sync your sleep and activity data, but does not provide
Ouraring any access to your personal TIGNUM X data. By connecting such a 3rd-party device, you
agree to accept their terms and condition and data privacy so ensure you read them carefully.
1. IDENTITY OF THE CONTROLLER
Phone: +49 711 411 60 500
2. CONTACT DETAILS OF DATA PROTECTION OFFICER
Lars-Holger Krause (extern TERCENUM AG)
72768 Reutlingen, Germany
Phone: +49 7121 147 88 33
3. AUTOMATICAL DATA PROCESSING - PURPOSES AND LEGAL BASES
a. DATA PROCESSING WHILE DOWNLOADING TIGNUM X
When downloading TIGNUM X, the necessary information is transferred to the app store, in particular the user name and customer number of your account, date of birth, language, country, e-mail address,security features, time of download and the individual device code number. We have no influence on this data collection and are not responsible for it. You can find out about the processing of your personal data when downloading TIGNUM X in the App Store operator's data protection declaration.
b. DATA PROCESSING WHILE USING TIGNUM X
When using TIGNUM X, the following personal data is automatically collected and processed by our web servers.
(1) GENERAL DATA PROCESSING
While using the app, TIGNUM collects and uses the information that your smartphone or device
automatically transmits and that is needed to communicate with your smartphone or device. These in particular:
_the device name, brand and model
_the operating system and app version
_the mobile phone provider
_different identification numbers to be able to assign the device to you uniquely
_the time of occurrence of app malfunctions for troubleshooting, and
_the IP address assigned to you.
A permanent storage of this data does not take place. A personal evaluation of the data is not carried out. The data will not be merged with other data sources.
The processing of this data is technically necessary for TIGNUM to be able to offer you the functions of TIGNUM X and to guarantee its stability and security. The legal basis for this data processing is Art. 6 Para. 1 lit. b) GDPR. It is required to carry out a pre-contractual measure, which takes place on your request.
(2) LOCATION DATA
TIGNUM X enables TIGNUM to determine your time zone. This is to provide you with push-messages – if activated – at the right time. In order for this to work, your current location is required. This is determined by your smartphone and TIGNUM X using geo location data. At least one of these technologies must be active and TIGNUM X must be granted access to it so that TIGNUM X can determine your location. You can tell whether TIGNUM X is currently locating your location or not by the location icon on your operating system in the status bar of your smartphone. Your location is processed on the basis of your prior consent according to Art. 6 Para. 1 S. 1 lit. a) GDPR.
(3) TRACKING INFORMATION
TIGNUM also uses tools to collect tracking information to track your use of TIGNUM X in order to
make visiting TIGNUM X user-friendly and attractive and to enable the use of certain functions.
This involves the following information:
_which pages and content of TIGNUM X you visited, bookmarked or shared and viewed when, how often and in what order,
_what content and products you are looking for,
_which entries you make within TIGNUM X,
_which device functions of your smartphone are available and activated,
_on which messages, links or offers you click.
The legal basis for the data processing is Art. 6 Para. 1 lit. f) GDPR which permits the processing of personal data within the framework of our legitimate interests, unless your fundamental rights,
freedoms or interests prevail. Our legitimate interests consists in the technically error-free and
optimized provision of TIGNUM X and certain functions and offers of TIGNUM X that you have
4. COLLECTION AND PROCESSING OF DATA VOLUNTARILY PROVIDED BY YOU - PURPOSES AND LEGAL BASES
a. REGISTRATION / MY PROFILE
In order to use TIGNUM X, you must provide us with the following data:
Your e-mail address and name are required in order for TIGNUM to carry out the TIGNUM X usage contract with you as TIGNUM X is solely available for a specific user group. Without such data TIGNUM X cannot be used. TIGNUM will ask if you are 18 years old or older than 18 years as TIGNUM X is directed solely to persons at the minimum age of 18 years. TIGNUM further processes your individual settings of TIGNUM X, such as permissions (notifications, photos etc.) in MY PROFILE in order to provide you with an easy way to modify your settings and to
manage your usage contract.
The legal basis for the above mentioned processing is therefore Art. 6 Para 1.lit. b) GDPR. If you want we process your surname and gender in order to address you more individually and to
improve your TIGNUM X experience. The legal basis for the data processing carried out with the aid of cookies is Art. 6 Para. 1 Sentence 1 lit. f) GDPR. Our legitimate interests consist in improvement of your TIGNUM X experience.
b. DAILY BRIEF
If you want to use our feature DAILY BRIEF TIGNUM processes the following data:
_quality of sleep
_amount of sleep
_5 Levels tracking
The purpose of the data processing is to provide you with advice for the day ahead from your TIGNUM X Coach based on the information provided and to calculate your impact readiness score. Legal basis for the data processing is your explicit consent pursuant to Art. 9 Para. 2 lit. a), Art. 6 Para. 1 lit. a) GDPR.
c. TOBEVISION TOOL & RATING
If you want to use our feature ToBeVision tool, TIGNUM processes the following data:
_Self description of desired personal qualities
_Rating of desired personal qualities
The purpose of the data processing is to provide you with our service “CREATE YOUR TOBEVISION”and its rating which is part of TIGNUM X. Legal basis for the processing of these data is Art. 6 Para 1.lit. b) GDPR.
d. TEAM TOBEVISION TOOL & RATING
If you want to use our feature ToBeVision tool, TIGNUM processes the following data:
_Team description of desired team qualities
_Rating of desired team qualities
The purpose of the data processing is to provide you and your team with our service “CREATE YOUR TEAM TOBEVISION” and its rating which is part of TIGNUM X.
If you want to use our feature Tools, we process the following data:
_Data you provided to us regarding any fatigue and your preps
_Data on your events
_Solutions offered by TIGNUM X
The purpose of the data processing is to provide you with TIGNUM’s service “Tools” which is part of TIGNUM X. Legal basis for the processing of these data is Art. 6 Para 1.lit. b) GDPR. If health data are processed TIGNUM asks for your prior explicit consent. Legal basis for processing such data is Art. 9 Para 1.lit. a) GDPR.
f. DATA SECTION
The Data Section of TIGNUM X is built to help build your self-awareness on how external factors may be impacting for your performance. The following data are processed with your prior consent (Art. 6 Para 1. lit a /Art. 9 Para. 1 lit. a) GDPR:
_Calendar Data (number of events, end and start time/date of events, time between events and event length)
_Data from Daily Checkin, see above
_Sleep, Readiness and Activity Date provided by your Oura Ring wearable (iOS only), please see
Oura Health's Privacy & Policy under https://ouraring.com/privacy-policy-device-and-application/
Users who are uncertain about which Personal Data is mandatory are welcome to contact TIGNUM at any time.
5. MODE AND PLACE OF PROCESSING THE DATA
5.1 METHODS OF PROCESSING / EXTERNAL RECIPIENTS
TIGNUM has technological and operational security functions in place to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorised employees have access to the data you provided and that access is limited by need.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. The Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, marketing and system administrators) or external parties (such as AWS Amazon hosting) appointed, if necessary, as Data Processors by TIGNUM.
The Data is processed at the TIGNUM’s operating offices and in any other places where the parties involved in the processing are located. The user’s personal data is stored on AWS server hosted located in Frankfurt (EU). Users can request a data transfer by contacting us any time.
5.3 RETENTION TIME
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
_Personal Data collected for purposes related to the performance of a contract between TIGNUM and the User shall be retained until such contract has been fully performed.
_Personal Data collected for the purposes of TIGNUM’s legitimate interests shall be retained as long as needed to fulfil such purposes.
TIGNUM may be allowed to retain Personal Data for a longer period whenever the User has given
consent to such processing, as long as such consent is not withdrawn. Furthermore, TIGNUM may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data shall be anonymized. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
6. THE RIGHTS OF THE USERS
To the extent that the legal requirements pursuant to Art. 15 ff. GDPR are met, you have the following rights with regard to your personal data stored with TIGNUM (so-called data subject rights):
_You can request information from TIGNUM at any time as to whether personal data and which
categories of personal data about you are stored, for what purposes they are processed and which
recipients or categories of recipients they may receive. You can also request further information on your personal data listed in Art. 15 GDPR from TIGNUM right to information).
_In accordance with the legal requirements, you also have a right to correction (Art. 16 GDPR), a right to deletion (Art. 17 GDPR) and a right to restriction of the processing (blocking) of your personal data (Art. 18 GDPR).
_Pursuant to Art. 20 GDPR, you also have the right to receive from TIGNUM the personal data
concerning you which you have provided to us in a structured, common and machine-readable format; you may also transmit or have transmitted this personal data to other controllers (right to data transferability).
_You also have the right to revoke your consent at any time.
_In addition, you have the right to object to data processing in the case of data processing that is
based on the legitimate interests of the person responsible or a third party in accordance with Art. 6 Para. 1 lit. f) GDPR if the legal requirements in accordance with Art. 21 GDPR are met.
In order to assert your rights as a data subject, you can contact us at any time at firstname.lastname@example.org or send a message to the address stated under point 1. Furthermore, pursuant to Art. 77 (1) GDPR, you have the right to lodge a complaint with a supervisory
authority, in particular in the member state of your place of residence, workplace or place of presumed infringement, if you are of the opinion that the processing of your personal data violates the GDPR.
7. ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING
7.1 LEGAL ACTION
The User's Personal Data may be used for legal purposes by TIGNUM in court or in the stages
leading to possible legal action arising from improper use of this Application or the related Services.
7.2 ADDITIONAL INFORMATION ABOUT USER'S PERSONAL DATA
feasible - sending a notice to Users via any contact information available to TIGNUM. It is strongly
recommended to check this page often, referring to the date of the last modification listed at the top. Should the changes affect processing activities performed on the basis of the user’s consent, TIGNUM shall collect new consent from the user, where required.
8. LEGAL INFORMATION